Your partner in clinic management. Discover the beat of the future.

umsetzungsSTARK:
The product for your implementation support

Always at eye level.

We are the partner for clinics that not only want to decide on their strategies, but also anchor them in everyday life. We solve blockages with an interdisciplinary team that knows the smock and the suit.

Management

End inefficiency. Conflicts are not "sensitivities", but massive cost drivers. We secure your margin through effective cooperation.

Nursing management

Tools for everyday life. We provide you with tools so that you can lead excellently without getting caught up between administration and patients.

Medical management

Stabilize teams. We resolve deadlocked situations and clarify roles before top performers resign or the station runs empty.

Administration and therapy

Administration: We support you in identifying inefficient processes and leveraging synergies
Therapy: Close cooperation between the therapeutic team creates resources.

Conflict consultation - effective and low-threshold

Is there a grumble in the operating theater or on the ward? Sometimes all you need is a protected space where conflicts can be addressed and reflected upon – and where you can be heard without restriction. That’s why we offer a free conflict consultation. In 45 – 60 minutes, you will receive an initial systemic assessment of your conflict and we will outline specific solutions.

strong implementation

We enable implementation.

Many clinics fail not because of strategy, but because of collaboration. In complex organizations, worlds collide: the focus of physicians, the reality of nursing care and economic pressure. We solve these blockages – not with theoretical models, but with an interdisciplinary team with a medical, nursing and systemic background. We combine psychological depth (systemics) with the reality of hospital financing.

umsetzungsSTARK offers a solution for handling cooperation based on the division of labor with the aim of strengthening the joint assumption of responsibility.

1

For whom?

  • For healthcare organizations that want to work on integrative value creation focused on the whole.
  • For organizations that want to ensure that changes take effect in everyday life – not just on paper. For teams and managers who are looking for support so that measures don’t fizzle out but have an impact.
  • For anyone who needs targeted impulses or structured support for complex development processes.
2

When is the right moment?

There is no such thing as THE moment. Rather, there are many occasions to think about empowerment when

  • change support, position assessment or reorientation is required;
  • There is a lack of clarity about expectations, roles, processes, collaboration or strategic orientation;
  • It is about opening meaningful conflicts, ending useless ones and regulating others wisely;
  • a neutral (but contextually competent!) moderator is required.
3

What are we doing differently?

  • We empower people in the system – and don’t just take them with us. This results in much greater acceptance and a more sustainable impact.
  • We understand your everyday life and can “read” your organization – from an economic, medical, nursing and organizational psychological perspective.
  • We initiate reflection, i.e. we focus on the optimization of overarching value creation. And thus expand the options for action.
4

We measure ourselves by your success!

Success is not measured by concept quality, but by effectiveness.
Therefore, we are measured by YOUR success. Our work can be measured by certain key figures: e.g. employer attractiveness, employee satisfaction, staff turnover rate or feedback from those involved.

Continuous target alignment throughout the entire process is key.

Arrange a strategy meeting on organizational development

Bring about change

We not only take employees along with us, we actively work with any resistance that arises and enable them to develop a vision for the future and concrete KPIs, as well as to plan and take concrete steps towards implementation and evaluate the results.

Leadership & empowerment

No seminars in an ivory tower, but training in everyday life. We turn doctors and nurses into effective leaders through coaching, communication tools and role clarification.

Strengthening structure and cooperation

We improve communication, break down silos and redesign interfaces between professional groups. To ensure added value and process stability.

Conflict resolution and moderation

In deadlocked situations (e.g. medical staff vs. management), we act as impartial mediators to restore work efficiency and stop staff turnover.

Experience implementation in the hospital

STRONG implementation results from practice

We let our successes speak for themselves: symptom, intervention, sustainable healing.

Practical success 1

The "war in the OR" is over

Symptom: High changeover times, poor mood, resignations in OR nursing, escalating conflicts with surgical management.

Intervention: clarification of roles, mediation of managers, introduction of fixed communication rituals.

Result: mood stabilized, wave of redundancies halted, OP plan can be reliably fulfilled again.

Practical success 2

Leaderless into overload

Symptom: A ward cannot operate all beds for an extended period of time, numerous temporary workers are deployed

Intervention: “On the job” leadership coaching, introduction of structured appraisal interviews, clarification of responsibilities. Clarification of roles, tasks and process adjustments in the multi-professional team, team development

Result: return of the “sense of togetherness”, significant reduction in sickness rates. Provision of full bed capacity, termination of temporary employment contracts and return of the “sense of togetherness”

Frequently asked questions about implementation support

umsetzungsSTARK is an offer from Oberender AG for targeted implementation support. It addresses the challenge that good substantive solutions are often not implemented effectively in complex healthcare organizations. The aim is to strengthen the joint assumption of responsibility and create the conditions for sustainable implementation.

As a rule, healthcare organizations do not have a knowledge problem, but rather an implementation problem. The reason for this is the highly differentiated value chain, which leads to a high degree of autonomy among the players, silo structures and complex decision-making and communication channels. umsetzungsSTARK starts right here: with the handling of cooperation based on the division of labor, so that sustainable solutions can emerge and their implementation actually takes effect in everyday life.

It is not about “soft skills” or abstract change vocabulary and phase models. Nor is it about concept creation in the sense of “hit it, knock it down, get out”. It is about active co-design and shared responsibility for results. This makes umsetzungsSTARK a combination of substantive problem solving and working on the organizational and interpersonal dimensions (including cooperation, communication, leadership).

Empowerment means working on the framework conditions so that good professional solutions can be developed or implemented. These framework conditions are usually

  • procedural (e.g. decision-making and coordination channels),
  • structural (e.g. roles, responsibilities, organizational structures),
  • communicative (e.g. structuring communication, understanding, ability to deal with conflict),
  • leadership-related (e.g. decision-making skills, “seeing the big picture”, reflection, attitude).

Both levels – content and skills – are inextricably linked and must be developed in parallel.

umsetzungsSTARK bundles six central topics:

  • Organize processes
  • Strengthening leadership & collaboration
  • Enable communication
  • Moderating conflicts
  • Bring about change
  • Shaping organizational culture

For healthcare organizations that want to work on integrative value creation focused on the whole. For organizations that want to ensure that changes take effect in everyday life – not just on paper. For teams and managers who are looking for support to ensure that measures don’t fizzle out but have an impact. For anyone who needs targeted impetus or structured support for complex development processes.

Depending on requirements, e.g:

  • Interviews, workshops and process & structure analyses to make the causes of implementation problems visible
  • Management coaching & support
  • Moderation and support of strategy workshops, conflict resolution or decision-making processes
  • Hands-on support in the implementation of strategic projects and change measures
  • Ad-hoc support in acute problem situations
  • Practical seminars for leadership in complex structures
  • We provide an expert team with a medical nursing and systemic background
  • We utilize the systemic potential of Oberender AG from years of experience
  • We always look at the “big picture”: our focus is on optimizing the overarching value creation and the framework conditions required for this (procedural, structural and communicative).

Conflicts cannot be postponed. You can often book a slot for the current week using our online tool – even at off-peak times (from 5 p.m.) so that it fits into the clinic’s daily routine.

No. The aim is to bundle existing activities and experience with the expertise of Oberender AG, to professionalize them and to position them clearly as a product. umsetzungsSTARK deliberately expands the portfolio – without leaving the core of OAG.

Contact person

Let's get talking - directly and personally.

Our team with expertise in nursing, medicine and organizational psychology.

Christiane Matzke

Senior Consultant

+49 89 8207516-0

Dr. Simone von Wittken

Senior Consultant

+49 89 8207516-0

Dr. Bernhard Flasch

Manager

+49 89 8207516-0