Your partner in clinic management. Discover the beat of the future.
We are the partner for clinics that not only want to decide on their strategies, but also anchor them in everyday life. We solve blockages with an interdisciplinary team that knows the smock and the suit.
End inefficiency. Conflicts are not "sensitivities", but massive cost drivers. We secure your margin through effective cooperation.
Tools for everyday life. We provide you with tools so that you can lead excellently without getting caught up between administration and patients.
Stabilize teams. We resolve deadlocked situations and clarify roles before top performers resign or the station runs empty.
Administration: We support you in identifying inefficient processes and leveraging synergies
Therapy: Close cooperation between the therapeutic team creates resources.
Are things grinding to a halt in the OR or on the ward? Sometimes a safe space is needed where current challenges can be addressed and reflected upon outside the hierarchy—and where you can be fully heard. That is why we offer a free conflict consultation. In 45–60 minutes, we will clarify your specific issue and provide an initial assessment of your conflict.
Many clinics fail not because of their strategy, but because of the highly demanding collaboration within their specialized context. In complex organizations, different worlds collide that cannot be dissolved and must therefore be managed: professional perspectives on quality of care (e.g., from the perspective of doctors or nursing staff) on one side, and economic goals and requirements on the other.
How can such perceived blockages be resolved?
We do not solve them with theoretical models, but with an interdisciplinary team featuring medical and nursing expertise, combined with a systemic view of organizational development.
We ask what kind of decisions should be made jointly and what decision-making premises lie behind them. We analyze the conditions under which decisions are made, promote the organization’s ability to translate and reflect, and build a minimum level of process competence.
The goal of umsetzungsSTARK is therefore to strengthen shared responsibility and empower the organization to manage itself more effectively again.
It is time for umsetzungsSTARK when…
Success is not measured by concept quality, but by effectiveness.
Therefore, we are measured by YOUR success. Our work can be measured by certain key figures: e.g. employer attractiveness, employee satisfaction, staff turnover rate or feedback from those involved.
Continuous target alignment throughout the entire process is key.
We not only take employees along with us, we actively work with any resistance that arises and enable them to develop a vision for the future and concrete KPIs, as well as to plan and take concrete steps towards implementation and evaluate the results.
No ivory tower seminars, but empowerment in everyday work. We turn doctors, nurses, and administrators into effective leaders and work on taking responsibility for “the big picture.”
We improve communication and redesign interfaces between professional groups. To ensure added value and process stability.
In deadlocked situations (e.g., doctors vs. management), our goal is to open up meaningful conflicts, end useless ones, and wisely regulate others in order to restore work efficiency and stop staff turnover.
We let our successes speak for themselves: symptom, intervention, sustainable healing.
Symptom: The OR as a weak point, unclear roles, and escalating conflicts in daily interdisciplinary OR operations.
Intervention: Six individual coaching sessions: role clarification, strengthening leadership understanding, and addressing conflict and escalation dynamics.
Result: Atmosphere stabilized, escalations halted, OR processes calm and reliable again, leadership clear and confident.
Symptom: High changeover times, poor mood, resignations in OR nursing, escalating conflicts with surgical management.
Intervention: clarification of roles, mediation of managers, introduction of fixed communication rituals.
Result: mood stabilized, wave of redundancies halted, OP plan can be reliably fulfilled again.
Symptom: A ward cannot operate all beds for an extended period of time, numerous temporary workers are deployed
Intervention: “On the job” leadership coaching, introduction of structured appraisal interviews, clarification of responsibilities. Clarification of roles, tasks and process adjustments in the multi-professional team, team development
Result: return of the “sense of togetherness”, significant reduction in sickness rates. Provision of full bed capacity, termination of temporary employment contracts and return of the “sense of togetherness”
umsetzungsSTARK is an offer from Oberender AG for targeted implementation support. It addresses the challenge that good substantive solutions are often not implemented effectively in complex healthcare organizations. The aim is to strengthen the joint assumption of responsibility and create the conditions for sustainable implementation.
As a rule, healthcare organizations do not have a knowledge problem, but rather an implementation problem. The reason for this is the highly differentiated value chain, which leads to a high degree of autonomy among the players, silo structures and complex decision-making and communication channels. umsetzungsSTARK starts right here: with the handling of cooperation based on the division of labor, so that sustainable solutions can emerge and their implementation actually takes effect in everyday life.
It is not about “soft skills” or abstract change vocabulary and phase models. Nor is it about concept creation in the sense of “hit it, knock it down, get out”. It is about active co-design and shared responsibility for results. This makes umsetzungsSTARK a combination of substantive problem solving and working on the organizational and interpersonal dimensions (including cooperation, communication, leadership).
Empowerment means working on the framework conditions so that good professional solutions can be developed or implemented. These framework conditions are usually
Both levels – content and skills – are inextricably linked and must be developed in parallel.
umsetzungsSTARK bundles six central topics:
For healthcare organizations that want to work on integrative, holistic value creation. For organizations that want to ensure that changes take hold in everyday practice—not just on paper. For teams and executives seeking guidance to ensure that measures do not fizzle out, but instead achieve a real impact. For anyone who needs targeted impulses or structured support for complex development processes.
Depending on requirements, e.g:
Conflicts cannot be postponed. You can often book a slot for the current week using our online tool – even at off-peak times (from 5 p.m.) so that it fits into the clinic’s daily routine.
No. The aim is to bundle existing activities and experience with the expertise of Oberender AG, to professionalize them and to position them clearly as a product. umsetzungsSTARK deliberately expands the portfolio – without leaving the core of OAG.
Our team with expertise in nursing, medicine and organizational psychology.
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